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Badger, W W and Mulligan, D E (1995) An implementation model of an alliance. Journal of Construction Procurement, 1(01), 21–37.

Type: Journal Article
Keywords: client; investment; participation; professional; procurement; satisfaction
ISBN/ISSN: 1358-9180
URL: http://www.journalofconstructionprocurement.com/abstractdetails.asp?id=3
Abstract:
The attainment of the highest standards of client satisfaction with construction investment ought to be the priority of all constructors, if not for a range of complex socio-economic reasons, then for the simple reason that the satisfied customer will be encouraged to re-invest and subsequently re-employ the services of the construction industry sector. The European market has extended the horizons of British constructors and consultants, many of whom are grasping the opportunity to compete in a technologically and administratively varied international scenario. Recent political and ideological upheaval in Eastern Europe, in Russia and in the People's Republic of China have created further opportunities for UK contractors and consultants to collaborate and influence the development of managerial and procurement systems in the construction industries of Eastern Europe. This paper examines recent findings from UK research studies which have focussed on the role of the client in the construction industry and puts forward a proposal that greater levels of participation by the client within the procurement process will achieve correspondingly higher levels of satisfaction with construction investment.

Naoum, S G and Mustapha, F H (1995) Relationship between the building team, procurement methods and project performance. Journal of Construction Procurement, 1(01), 50–63.

Songer, A D and Ibbs, W C (1995) Managing requests for proposal development in public sector design-build. Journal of Construction Procurement, 1(01), 64–80.